Covid-19 Advice

We wish all our patients safety and good health at this turbulent time!

We are taking necessary steps to be Covid-19 safe, please find below a list of key answers to the virus and also requirements if you are attending an appointment with us.

If you need to order contact lenses you can do so by ringing us on 01923 855888 or by our contact us page please include your Name, Date of Birth and how many months worth you would like and we will endeavour to get back to you. Orders for contact lenses have a similar lead time as before the pandemic.

This is NOT safe distancing (~15cm) – Please see point 3 below!

This is safer – using high tech imaging machines we can socially distance

Key Points:

  1. As per the PHE guidance our optometrists will be wearing masks when performing close examination and we also will insist our patients wear a mask when attending the practice for the safety of others. Please wear a new/clean mask when attending the practice if you have one.

  2. We will not use aerosol based eye pressure measuring equipment for Glaucoma. We will be using a different type of device.

  3. To comply with safe distancing measures in accordance with the government and general optical council’s guidelines we will have to perform retinal imaging on all adult patients to check the health of the back of the eyes.  Please see the image above demonstrating this point

  4. We will need all patients to use our hand sanitiser as soon as they come into the practice.

  5. Please try to socially distance when inside the practice.

  6. We will be disinfecting every spectacle frame a patient tries on so please only touch frames you are considering and let us know so we can make sure they are clean for you.

  7. We at Radlett Optician are in a great position as an optometric practice as most of our appointments have always been around 45 minutes long and this will be continued or slightly lengthened to ensure the safety of all patients. This will reduce our footfall for patients attending appointments per day and also give us extra time to clean all equipment throughly in our clinic rooms.

  8. If you are pregnant please see the latest guidance from The Royal College of Obstetricians and Gynaecologists, see: https://www.rcog.org.uk/

  9. If you are unsure of where you should sit or what you should do in the practice please ask one of our Team and they will endeavour to help. Please ring in advance if you have any queries.